STORE POLICIES

bathroom carpet, hallway runners, stairway runners, area rugs, carpet by the foot, J.A.G. Carpet Wholesalers, Inc.
JAG CARPETS
OUR HISTORY
ABOUT US
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STORE POLICIES
  
J.A.G. CARPET WHOLESALERS, INC.  
182-04 Liberty Ave. - Saint Albans, New York, 11412  
(718) 740-4900 or ( 917 ) 440-9774 / Fax ( 718 ) 740-4911  
Monday to Fridays. 9:00 - 6:00 P.M ( E.S.T. )  
jagcpt@verizon.net  

 



STORE POLICIES

J.A.G. Carpet Wholesalers STORE POLICIES:

PAYMENT:
We accept Visa, MasterCard, Discover and American Express.

PRIVACY POLICY-
We do not share/sell any of your information.

 

SHIPPING:
Orders will ship within 2-3 business days. We ship throughout the entire United States, via standard UPS Ground Service. UPS will not ship to a P.O. Box #. A street address is necessary.

 

RETURNS:
J.A.G. Carpet & Rugs understands that there are many reasons a product may not work out for a customer. Please be aware that colors may vary slightly on our products photos to the actual merchandise. We have a liberal return policy on most items, except on our carpet runners, & Bathroom Carpets which are custom-cut to your specific sizes, therefore generally are not returnable. But if we do approve a return there is a 15% restocking fee which will be deducted from your refund in addition to the outgoing Handling charge from the purchase. The return shipping costs are to be paid by the purchaser. If you need to return an item for any reason, please do the following:

 

1. Contact us within 7 days of receipt of product at 718 / 740-4900 or by fax at 718-740-4911.

 

2. All returns must be approved and the customer must get an authorization # before returning. Customer will be responsible for all handling charges on the purchase & return shipping charges incurred for the return.

 

3. Returns must be sent to:
J.A.G. CARPET & WHOLESALERS, INC.
182-04 Liberty Ave.
Saint Albans, N.Y. 11412

 

4. Smaller items are usually returned by the customer by either UPS, USPS or FedEx. Shipping charges are at customerís cost.

 

5. For larger sized items, you may contact us and we will send out a call tag for UPS to pick up the item prepaid. The shipping charges will be deducted from your refund. This method might be a little more expensive than if you ship the item direct. This is not always the most reliable method.

 

6. When the product is received by us, your credit card will be refunded for the full purchase price of the product only. In cases where we have prepaid the return charges, that amount will be deducted from your refund. If you have paid by check, we will send out a refund check upon receipt of merchandise.


 

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MAC USERS: To purchase an item, please click on ( Buy The Item above ) link under the product description and price.
below the product description or contact us via email or phone to place your order.

Questions? Comments? Please call 718/740-4900 or email us at jagcpt@verizon.net
We will be more than happy to assist you in any way possible!



OUR HISTORY  |  ABOUT US  |  CONTACT US  |  STORE POLICIES  |  CARPET RUNNERS, HALLWAY & STAIRWAY RUNNERS  |  COMMERCIAL ENTRANCE/WALKOFF MATTING/LOGO MATS CUSTOM  |  LOGO MATS - FOR ENTRANCE AND WALKOFF AREAS
CUSTOM MADE TO ORDER FOR OFFICES, STORES, HOTELS,
CONDOS AND BUSINESSES OF EVERY KIND.
 |  AREA RUGS  |  BATHROOM CARPET  |  HOSPITALITY CARPET





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